Frequently Asked Questions

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Frequently Asked Questions (F.A.Q.)

1. How long will it take to answer my question?
As a general rule, questions require half an hour of billable time to answer. If our experts believe the time required is in excess of half an hour, you will receive an e-mail estimate and we will wait for your approval prior to answering your question. See examples of typical questions that are asked.

2. What information should I include with my question?
On the question submittal form each question category is hyperlinked to supplemental information questionnaires ("thought provokers") to assist you in providing information related to your question.

3. How do I obtain my hours balance?
Simply e-mail us at info@supportquestions.com or use our feedback form on the Contact Us page.


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	Home>How It Works>Frequently Asked Questions Frequently Asked Questions (F.A.Q.) 1. How long will it take to answer my question? As a general rule, questions require half an hour of billable time to answer. If our experts believe the time required is in excess of half an hour, you will receive an e-mail estimate and we will wait for your approval prior to answering your question. See examples of typical questions that are asked. 2. What information should I include with my question? On the question submittal form each question category is hyperlinked to supplemental information questionnaires ("thought provokers") to assist you in providing information related to your question. 3. How do I obtain my hours balance? Simply e-mail us at info@supportquestions.com or use our feedback form on the Contact Us page.
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